Refund policy

Once an order has been confirmed, AKI BEANS does not accept cancellations. Unless otherwise specified, all products are shipped in their original condition.

We care deeply about every customer’s experience and handle each item with the utmost care. In the event of special circumstances, you may contact us within 7 days of receiving your order via email (info@akibeans.com). Please clearly state the reason for your return or exchange, and we will follow up promptly.

Final decisions regarding returns and exchanges will be made by AKI BEANS, but we are committed to prioritizing the interests of our customers.